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PrePaid Billing

Prepaid logo

Northern Electric Cooperative offers a prepaid billing option for members who would like an alternative to the traditional method of billing. Prepaid allows members to pay for their power up front with the funds being withdrawn from their account as they use energy.

A member enrolled in prepaid billing will have money withdrawn from their account every day following a daily bill calculation. The funds that are withdrawn will cover the energy and flat costs associated with providing electricity to that member along with any additional taxes and fees.

How Prepaid Works

Load Your Account:

Northern Electric members who wish to enroll in prepaid billing can load their account with money online via SmartHub, or over the phone 24 hours a day using a credit card or checking account number by calling 1-844-834-4454. Funds can also be loaded onto an account in one of the co-op offices in Bath or Redfield using cash, check, or credit card.

Use Electricity:

Money will be withdrawn from a prepaid account following a daily bill calculation. Once a member's account reaches the low credit balance threshold of $25 they will receive a daily email, text message, or automated phone message notifying them that they need to load more money on their account.

Reload Account:

Members who have a prepaid account which is below the low credit balance threshold of $25 should reload their account with funds to continue electric service. If an account reaches a $0 balance that member's electricity will be automatically disconnected until more money is loaded on their account.

Members interested in prepaid billing should call the Northern Electric billing department at 605-225-0310 to see if their account is eligible for this billing method. 

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©2022 Northern Electric Cooperative, Inc. All Rights Reserved

  • Home
  • Manage Account
    • Apply For Service
      • Request Electric Service
      • New Member Information
      • Forms
    • Billing
      • Pay Your Way
      • How To Read Your Bill
      • Automatic Bill Pay
      • Set Up A SmartHub Account
      • Prepaid Billing
      • Understanding Demand & the Monthly Coincident Billing Peak
      • Billing Peak Times
      • Capital Credits
      • Energy Assistance
  • Rebates & Technology
    • Rebates & Load Management
      • Rebates
      • Buy An Electric Water Heater
      • Electric Heat Rate
      • Load Management
      • Load Management Notifications
    • Technology & Renewables
      • Residential Solar
      • REC Program
      • Electric Vehicles
  • Safety
    • Electrical Safety
      • Call Before You Dig
      • Power Line Safety
      • Farm Safety
      • Winter Safety
    • Emergency Preparedness
      • Storm Center
      • Generator Safety
      • Power Lines and Cars
  • Community
    • Co-op News & Programs
      • 'Cooperative Connections' Magazine
      • News
      • Annual Meeting
      • VIP Tour
      • Co-op Connections Card
      • REED Fund
    • Youth Programs
      • Youth Excursion
      • Youth Tour
      • Scholarships
      • Touchstone Energy Scholar of the Week
  • About Us
    • Directors & Staff
      • About Us
      • Board of Directors
      • Administrative Staff
      • Cooperative Bylaws
      • Employment
    • Cooperative
      • History
      • Where Your Electricity Comes From
      • Cooperative Principles
      • Touchstone Energy Cooperatives
      • Nondiscrimination Statement
      • Accessibility Statement
  • Contact Us