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Phone: 605.225.0310 800.529.0310

One Call

Call 811 Before You Dig

Call the One-Call system before doing any digging more than 18 inches deep. Make this call at least 48 business hours prior to the project start date. Have the start date, duration, location, type of work, address, nearest street intersection, etc. available when you call.

Your call will be routed to a local “one call” center.  Tell the operator where you’re planning to dig and what type of work you will be doing, and affected local utilities will be notified. In a few days, a locator will arrive to designate the approximate location of any underground lines, pipes, and cables with flags or marking paint so you’ll know what’s below. Primary or secondary electric lines that are located from the right of way to the transformer belong to NEC and can be located at no cost to the member.  NEC will locate privately owned electric lines but there is a fee for the service.  This fee is small though compared to the cost of accidentally hitting a line and injuring yourself or causing an outage.  Any wires located beyond the meter point belong to the member. If a member needs these wires to be located, a call needs to be placed to NEC directly to schedule a locate. These lines are not located unless a direct call and request is made to NEC to locate them. The 811 service only requires NEC to locate cooperative wires.


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